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  1. Jira Service Management Data Center
  2. JSDSERVER-1352

Incorrectly managed «select list (single choice)» custom fields

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • None
    • Customer Portal
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      I've created a custom field of type «select list (single choice)» and configured on a ServiceDesk item as required.

      The behaviour observed is that the first item is automatically selected and therefore the mandatory requirement will be always honoured. Unfortunately this behaviour tends to collect wrong values from the user…

      The behaviour expected is that the input field is empty OR prompted with a «none» option… so to force the user to select the appropriate value

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1516 Portal shows None option for single select list when it is required and has a default value

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1352 Incorrectly managed «select list (single choice)» custom fields

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-364 Customer Portal does not render 'None' for required selects

          • Low - Low priority issues
          • Closed

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            People

              mmcmahon Matthew McMahon (Inactive)
              8fcbb28afcba Jø
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                Updated:
                Resolved:

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