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  1. Jira Service Management Data Center
  2. JSDSERVER-1516

Portal shows None option for single select list when it is required and has a default value

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    Description

      Service Desk is not respecting the default value in a select list.

      Steps to reproduce:

      • Create a custom select list field with a default value;
      • Add the field to the Customer Portal, as required
      • When creating a ticket the "None" option should not be displayed.

      That's the opposite from JSD-364.

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1352 Incorrectly managed «select list (single choice)» custom fields

          • Low - Low priority issues
          • Closed
          is a regression of

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-364 Customer Portal does not render 'None' for required selects

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - JRASERVER-7687 Remove 'None' option if select list is required and has a default selected

          • Closed
          was cloned as

          DESK-3921 Loading...

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              mmcmahon Matthew McMahon (Inactive)
              aquadrospetry Andre Quadros Petry (Inactive)
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              Dates

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                Updated:
                Resolved:

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