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  1. Jira Service Management Data Center
  2. JSDSERVER-3635

Expand customer signup options

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Include 3rd party login providers for easier account creation & login.
      This is key to achieve better user experience and satisfaction.

      Most Service Desk customers are one timers. It's pointless to force them to create and remember yet another password.

      In the context of internal support desk it will be great to include email domain limit option.

      All this is currently offered by Zendesk.

            [JSDSERVER-3635] Expand customer signup options

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012140 ] New: JAC Suggestion Workflow 3 [ 3647177 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663505 ] New: JAC Suggestion Workflow [ 3012140 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321524 ] New: Confluence Workflow - Public Facing v4 [ 2663505 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051946 ] New: JSD Suggestion Workflow - TEMP [ 2321524 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047338 ] New: JSD Suggestion Workflow [ 2051946 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279357 ] New: JSD Suggestion Workflow - TEMP [ 2047338 ]
            jonah (Inactive) made changes -
            Description Original: Include 3rd party login providers for easier account creation & login.
            This is key to achieve better user experience and satisfaction.

            Most Service Desk customers are one timers. It's pointless to force them to create and remember yet another password.

            In the context of internal support desk it will be great to include email domain limit option.

            All this is currently offered by Zendesk.
            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3635].
              {panel}

            Include 3rd party login providers for easier account creation & login.
            This is key to achieve better user experience and satisfaction.

            Most Service Desk customers are one timers. It's pointless to force them to create and remember yet another password.

            In the context of internal support desk it will be great to include email domain limit option.

            All this is currently offered by Zendesk.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-3635 [ JSDCLOUD-3635 ]

              Unassigned Unassigned
              8ed777d5e2e4 Nik
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                Created:
                Updated:
                Resolved: