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  1. Jira Service Management Data Center
  2. JSDSERVER-3635

Expand customer signup options

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Include 3rd party login providers for easier account creation & login.
      This is key to achieve better user experience and satisfaction.

      Most Service Desk customers are one timers. It's pointless to force them to create and remember yet another password.

      In the context of internal support desk it will be great to include email domain limit option.

      All this is currently offered by Zendesk.

            [JSDSERVER-3635] Expand customer signup options

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Charlie Marriott added a comment -
            Atlassian Update – 18 Jan 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 18 Jan 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Server & Data Center
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012140 ] New: JAC Suggestion Workflow 3 [ 3647177 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663505 ] New: JAC Suggestion Workflow [ 3012140 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321524 ] New: Confluence Workflow - Public Facing v4 [ 2663505 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051946 ] New: JSD Suggestion Workflow - TEMP [ 2321524 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047338 ] New: JSD Suggestion Workflow [ 2051946 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279357 ] New: JSD Suggestion Workflow - TEMP [ 2047338 ]
            jonah (Inactive) made changes -
            Description Original: Include 3rd party login providers for easier account creation & login.
            This is key to achieve better user experience and satisfaction.

            Most Service Desk customers are one timers. It's pointless to force them to create and remember yet another password.

            In the context of internal support desk it will be great to include email domain limit option.

            All this is currently offered by Zendesk.
            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3635].
              {panel}

            Include 3rd party login providers for easier account creation & login.
            This is key to achieve better user experience and satisfaction.

            Most Service Desk customers are one timers. It's pointless to force them to create and remember yet another password.

            In the context of internal support desk it will be great to include email domain limit option.

            All this is currently offered by Zendesk.

              Unassigned Unassigned
              8ed777d5e2e4 Nik
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: