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  1. Jira Service Management Data Center
  2. JSDSERVER-3628

Adding 'Request Participants' using Automation?

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Automation
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hi

      I'm trying to automatically add Request Participants to Service Desk ticket on creation.
      I use "edit issue action".

      "Request participants"=SukhaninskiySO
      labels=sd0

      Labels work, Request participants dont. Why?

            [JSDSERVER-3628] Adding 'Request Participants' using Automation?

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011628 ] New: JAC Suggestion Workflow 3 [ 3650858 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663974 ] New: JAC Suggestion Workflow [ 3011628 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322892 ] New: Confluence Workflow - Public Facing v4 [ 2663974 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052878 ] New: JSD Suggestion Workflow - TEMP [ 2322892 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049382 ] New: JSD Suggestion Workflow [ 2052878 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280687 ] New: JSD Suggestion Workflow - TEMP [ 2049382 ]
            jonah (Inactive) made changes -
            Description Original: Hi

            I'm trying to automatically add Request Participants to Service Desk ticket on creation.
            I use "edit issue action".

            "Request participants"=SukhaninskiySO
            labels=sd0

            Labels work, Request participants dont. Why?             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3628].
              {panel}

            Hi

            I'm trying to automatically add Request Participants to Service Desk ticket on creation.
            I use "edit issue action".

            "Request participants"=SukhaninskiySO
            labels=sd0

            Labels work, Request participants dont. Why?
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-3628 [ JSDCLOUD-3628 ]

              Unassigned Unassigned
              88442e31c5b7 Sukhaninskiy Sergey
              Votes:
              8 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: