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  1. Jira Service Management Cloud
  2. JSDCLOUD-3628

Adding 'Request Participants' using Automation?

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    • Suggestion
    • Resolution: Duplicate
    • Automation
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi

      I'm trying to automatically add Request Participants to Service Desk ticket on creation.
      I use "edit issue action".

      "Request participants"=SukhaninskiySO
      labels=sd0

      Labels work, Request participants dont. Why?

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          duplicates

          Suggestion - JSDCLOUD-12360 Automation rule to add participants to requests (new "Add participant" action, ability to add participants in Create Issue action)

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-3628 Adding 'Request Participants' using Automation?

          • Closed

          Suggestion - JSDCLOUD-12360 Automation rule to add participants to requests (new "Add participant" action, ability to add participants in Create Issue action)

          • Gathering Interest

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              Unassigned Unassigned
              88442e31c5b7 Sukhaninskiy Sergey
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                Updated:
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