Loading...

XML

Word

Printable

Type: Suggestion
Resolution: Duplicate
Component/s: Automation
Labels:
None

UIS:
0
Support reference count:
1
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

Hi

I'm trying to automatically add Request Participants to Service Desk ticket on creation.
I use "edit issue action".

"Request participants"=SukhaninskiySO
labels=sd0

Labels work, Request participants dont. Why?

duplicates

JSDCLOUD-12360 Automation rule to add participants to requests (new "Add participant" action, ability to add participants in Create Issue action)

Gathering Interest

is related to

JSDSERVER-3628 Adding 'Request Participants' using Automation?

Closed

JSDCLOUD-12360 Automation rule to add participants to requests (new "Add participant" action, ability to add participants in Create Issue action)

Gathering Interest

Assignee:: Unassigned

Reporter:: Sukhaninskiy Sergey

Votes:: 13 Vote for this issue

Watchers:: 16 Start watching this issue

Created:: 04/Apr/2016 1:30 PM

Updated:: 20/Sep/2022 1:01 AM

Resolved:: 20/Sep/2022 1:01 AM