Allow Customers to Sort Current Requests

XMLWordPrintable

    • 48
    • 15

      Atlassian Update – 30 September 2022

      Hi everyone,

      Thank you for your engagement with this suggestion.

      I’m happy to announce that we have shipped this feature as part of Jira Service Management Data Center 5.3 release. You can now sort columns in ascending and descending order on the My requests page in your Help center. This way you can adjust the visualization of the data on the page to your personal preferences, navigate through the data with ease, and find the values you need faster.

      Please upgrade to the latest version of Jira Service Management to access this feature.

      Kind regards,

      Divyanshi

      Jira Service Management, Data Center & Server

      The My Requests page in the Customer Portal should allow for some way to sort current requests as a customer using Service Desk.

      • Currently is sorted from oldest to newest.
      • A specific example would be Sort by Status.

            Assignee:
            Charlie Marriott
            Reporter:
            SMS (Inactive)
            Votes:
            277 Vote for this issue
            Watchers:
            157 Start watching this issue

              Created:
              Updated:
              Resolved: