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  1. Jira Service Management Data Center
  2. JSDSERVER-3549

Review the documentation for "Customizing JIRA Service Desk permissions"

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In the document Customizing JIRA Service Desk permissions, it's not clear that a customer must have "Create Issues" permissions to view previous created requests.

      This relates to the Suggestion JSD-3519

        1. Screen Shot 2016-08-19 at 15.16.44.png
          Screen Shot 2016-08-19 at 15.16.44.png
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            [JSDSERVER-3549] Review the documentation for "Customizing JIRA Service Desk permissions"

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011331 ] New: JAC Suggestion Workflow 3 [ 3648754 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664079 ] New: JAC Suggestion Workflow [ 3011331 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323310 ] New: Confluence Workflow - Public Facing v4 [ 2664079 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052083 ] New: JSD Suggestion Workflow - TEMP [ 2323310 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047537 ] New: JSD Suggestion Workflow [ 2052083 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279732 ] New: JSD Suggestion Workflow - TEMP [ 2047537 ]
            jonah (Inactive) made changes -
            Description Original: In the document [Customizing JIRA Service Desk permissions|https://confluence.atlassian.com/adminjiraserver071/customizing-jira-service-desk-permissions-802592459.html], it's not clear that a customer must have "Create Issues" permissions to view previous created requests.

            This relates to the Suggestion JSD-3519             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3549].
              {panel}

            In the document [Customizing JIRA Service Desk permissions|https://confluence.atlassian.com/adminjiraserver071/customizing-jira-service-desk-permissions-802592459.html], it's not clear that a customer must have "Create Issues" permissions to view previous created requests.

            This relates to the Suggestion JSD-3519
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-3549 [ JSDCLOUD-3549 ]
            Robin Reidl (Inactive) made changes -
            Attachment New: Screen Shot 2016-08-19 at 15.16.44.png [ 209980 ]
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]

            Robin Reidl (Inactive) added a comment -

            Fixed in Admin JIRA Server 070, 071, & Cloud spaces.
            Modified the text in the customer permissions section to clarify that customers need Create Issue to view their issues in the portal.

            Robin Reidl (Inactive) added a comment - Fixed in Admin JIRA Server 070, 071, & Cloud spaces. Modified the text in the customer permissions section to clarify that customers need Create Issue to view their issues in the portal.

              Unassigned Unassigned
              tsoares Teilor Soares (Inactive)
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