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  1. Jira Service Management Data Center
  2. JSDSERVER-3419

Option to display workflow in Customer Portal

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • 6
    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Description

      When Service Desk customer opens a request at https://<instance URL>/servicedesk/customer/portal/5/<issue key>, it is not currently possible to see the workflow.

      Suggestion Resolution

      It would be great to have an option to display workflow on a customer's ticket.

          Form Name

            [JSDSERVER-3419] Option to display workflow in Customer Portal

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              Unassigned Unassigned
              rsaputra Adven
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                Created:
                Updated: