Option to display workflow in Customer Portal

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Customer Portal
    • 6
    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Description

      When Service Desk customer opens a request at https://<instance URL>/servicedesk/customer/portal/5/<issue key>, it is not currently possible to see the workflow.

      Suggestion Resolution

      It would be great to have an option to display workflow on a customer's ticket.

            Assignee:
            Unassigned
            Reporter:
            Adven (Inactive)
            Votes:
            63 Vote for this issue
            Watchers:
            23 Start watching this issue

              Created:
              Updated: