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  1. Jira Service Management Data Center
  2. JSDSERVER-3291

Forget Username option for Service Desk

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Today in Service Desk we have only the "Forgot Password" option. However, JIRA's ForgotLoginDetails.jsp page has forget password as well as "forget username", but this is not being used by Service Desk.

      Suggested Solution

      It would be great if we can have the same "Forget Username" option in Service Desk as well.

            [JSDSERVER-3291] Forget Username option for Service Desk

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 3 New: 0
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012770 ] New: JAC Suggestion Workflow 3 [ 3650498 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664540 ] New: JAC Suggestion Workflow [ 3012770 ]

              Unassigned Unassigned
              aquadrospetry Andre Quadros Petry (Inactive)
              Votes:
              4 Vote for this issue
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              5 Start watching this issue

                Created:
                Updated:
                Resolved: