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Suggestion
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Resolution: Timed out
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1
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
Today in Service Desk we have only the "Forgot Password" option. However, JIRA's ForgotLoginDetails.jsp page has forget password as well as "forget username", but this is not being used by Service Desk.
Suggested Solution
It would be great if we can have the same "Forget Username" option in Service Desk as well.
- is incorporated by
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JSDCLOUD-3851 Ability to customize Forgot Password page to address customers from a read-only directory
- Gathering Interest
- is related to
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JSDSERVER-3291 Forget Username option for Service Desk
- Closed