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  1. Jira Service Management Cloud
  2. JSDCLOUD-3291

Forget Username option for Service Desk

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Today in Service Desk we have only the "Forgot Password" option. However, JIRA's ForgotLoginDetails.jsp page has forget password as well as "forget username", but this is not being used by Service Desk.

      Suggested Solution

      It would be great if we can have the same "Forget Username" option in Service Desk as well.

      Attachments

        Issue Links

          is incorporated by

          Suggestion - JSDCLOUD-3851 Ability to customize Forgot Password page to address customers from a read-only directory

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-3291 Forget Username option for Service Desk

          • Closed

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              Unassigned Unassigned
              aquadrospetry Andre Quadros Petry (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: