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Type:
Suggestion
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Resolution: Duplicate
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None
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Component/s: API and Integrations
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
When a Service Desk Customer login to the portal, the customer does not have access to public issues.
Suggested Solution
Allow Service Desk Customers to view public issues in JIRA projects
Workaround
Log out as the Service Desk Customer and access the public issues without logging in.
- is duplicated by
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JSDSERVER-1367 Service Desk Customer cannot view public JIRA when logged in to JIRA Service Desk
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- Gathering Impact
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- relates to
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- Closed