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  1. Jira Service Management Cloud
  2. JSDCLOUD-3263

Service Desk customers are not able to access public issues in JIRA Software projects

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      When a Service Desk Customer login to the portal, the customer does not have access to public issues.

      Suggested Solution

      Allow Service Desk Customers to view public issues in JIRA projects

      Workaround

      Log out as the Service Desk Customer and access the public issues without logging in.

              Unassigned Unassigned
              nmohdkhalid Nabil
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                Created:
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