Ability to add a custom field such as Customer's Organization in Service Desk customer portal profile

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Current Behaviour
      The inability to capture a users organization during the self-service user sign-up process for Jira Service Desk makes it hard to identify which organizations are generating support requests.

      Requested Behaviour
      Add a field for a user to specify their organization name as well as their name and email address when they sign up for a Service Desk customer account and is editable by administrators.

            Assignee:
            Unassigned
            Reporter:
            Mohamed Hazwan Ariffin (Inactive)
            Votes:
            26 Vote for this issue
            Watchers:
            20 Start watching this issue

              Created:
              Updated: