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  1. Jira Service Desk Cloud
  2. JSDCLOUD-2933

Ability to add a custom field such as Customer's Organization in Service Desk customer portal profile

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    • Support reference count:
      12
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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Current Behaviour
      The inability to capture a users organization during the self-service user sign-up process for Jira Service Desk makes it hard to identify which organizations are generating support requests.

      Requested Behaviour
      Add a field for a user to specify their organization name as well as their name and email address when they sign up for a Service Desk customer account and is editable by administrators.

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              Assignee:
              Unassigned
              Reporter:
              mariffin Mohamed Hazwan Ariffin (Inactive)
              Votes:
              15 Vote for this issue
              Watchers:
              15 Start watching this issue

                Dates

                Created:
                Updated: