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  1. Jira Service Management Data Center
  2. JSDSERVER-289

Cannot mention user on entry form on jira service desk

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    • Icon: Suggestion Suggestion
    • Resolution: Answered
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      cannot @user ..
      there is another option to do this?

          Form Name

            [JSDSERVER-289] Cannot mention user on entry form on jira service desk

            EddieW added a comment - - edited

            Doh! i see its closed, but cant delete my old comment

            EddieW added a comment - - edited Doh! i see its closed, but cant delete my old comment

            Joshua Hansen added a comment -

            Hi Federico,

            Service Desk doesn't currently support @mentions - however, you can achieve something similar by entering: 

            [~username]

            I also encourage you to vote on JSD-288 if you'd like to see @mentions as a new feature.

            Joshua Hansen added a comment - Hi Federico, Service Desk doesn't currently support @mentions - however, you can achieve something similar by entering: [~username] I also encourage you to vote on JSD-288 if you'd like to see @mentions as a new feature.

              Unassigned Unassigned
              0d686bbc036a Federico Rela
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                Created:
                Updated:
                Resolved: