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Bug
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Resolution: Answered
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Low
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None
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1.1.6
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None
steps to reproduce
- create a Service Desk with different Customer Request Types for (at least) two Issue Types;
- create a Service Desk ticket with Issue type A - it'll have a relevant Customer Request Type assigned to it;
- edit the Issue Type.
Expected result: Customer Request Type is updated accordingly with the Issue Type.
Actual result: Customer Request Type stays the same.
- is superseded by
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JSDSERVER-42 Allow "Customer Request Type" to be manually edited
- Closed
- relates to
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JSDSERVER-1835 Update request type upon issue type change.
- Gathering Interest