Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-281

Changing Issue Type does not update the Customer Request Type

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Answered
    • Icon: Low Low
    • None
    • 1.1.6
    • None

      steps to reproduce
      1. create a Service Desk with different Customer Request Types for (at least) two Issue Types;
      2. create a Service Desk ticket with Issue type A - it'll have a relevant Customer Request Type assigned to it;
      3. edit the Issue Type.

      Expected result: Customer Request Type is updated accordingly with the Issue Type.
      Actual result: Customer Request Type stays the same.

              Unassigned Unassigned
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: