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Suggestion
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Resolution: Unresolved
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None
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9
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59
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
At present, Project Import functionality does not currently include Active Objects data and so it is not possible to move JIRA Service Desk project data between instances. https://confluence.atlassian.com/display/JIRA/Restoring+a+Project+from+Backup
As an administrator, I would like the ability to import a Service Desk project from XML backup. This would allow me to move a Service Desk project from one instance of JIRA to another.
- The import needs to include JSD custom fields and Active Objects data so that my Service Desk configuration, SLAs, and request types will be imported.
- is related to
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JRASERVER-28748 Project Imports should include relevant Active Objects data
- Closed
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JSDSERVER-1787 Ability to clone or copy Service Desk project
- Closed
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JSWSERVER-10577 Import and export of single JIRA project should include JIRA Agile data
- Closed
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JRASERVER-38018 Flexible utility for Jira data export and import
- Gathering Interest
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JSDSERVER-5649 Ability to clone or copy Service Desk project
- Gathering Interest
- relates to
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JSDCLOUD-2741 Import and export of single JIRA project should include JIRA Service Desk data
- Gathering Interest
- mentioned in
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