NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Currently, there is no way to navigate between customer portal helpdesk pages.
A global portal page with links to each Help Desk would make going between each possible.
A suggested url could be similar to the like agent page http://jira-url/servicedesk/agent/all ,
Possibly http://jira-url/servicedesk/customer/all or just http://jira-url/servicedesk/customer/; the page will show all the enabled help desks
- is duplicated by
-
JSDSERVER-326 Create URL for customer portal to show all available service desks
- Closed
- relates to
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JSDCLOUD-26 Allow a Global Customer Portal Page with Links to Multiple Helpdesks
- Closed
-
JSDSERVER-58 As an admin I want users to be able to easily access multiple Customer Portals
- Closed
-
DESK-1483 Failed to load
[JSDSERVER-26] Allow a Global Customer Portal Page with Links to Multiple Helpdesks
Workflow | Original: JAC Suggestion Workflow [ 3010558 ] | New: JAC Suggestion Workflow 3 [ 3647961 ] |
Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
Workflow | Original: Confluence Workflow - Public Facing v4 [ 2663836 ] | New: JAC Suggestion Workflow [ 3010558 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2322355 ] | New: Confluence Workflow - Public Facing v4 [ 2663836 ] |
Status | Original: Closed [ 6 ] | New: Resolved [ 5 ] |
Workflow | Original: JSD Suggestion Workflow [ 2053830 ] | New: JSD Suggestion Workflow - TEMP [ 2322355 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2049060 ] | New: JSD Suggestion Workflow [ 2053830 ] |
Workflow | Original: JSD Suggestion Workflow [ 1280572 ] | New: JSD Suggestion Workflow - TEMP [ 2049060 ] |
Description |
Original:
Currently, there is no way to navigate between customer portal helpdesk pages.
A global portal page with links to each Help Desk would make going between each possible. A suggested url could be similar to the like agent page http://jira-url/servicedesk/agent/all , Possibly http://jira-url/servicedesk/customer/all or just http://jira-url/servicedesk/customer/; the page will show all the enabled help desks |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-26]. {panel} Currently, there is no way to navigate between customer portal helpdesk pages. A global portal page with links to each Help Desk would make going between each possible. A suggested url could be similar to the like agent page http://jira-url/servicedesk/agent/all , Possibly http://jira-url/servicedesk/customer/all or just http://jira-url/servicedesk/customer/; the page will show all the enabled help desks |
Link |
New:
This issue relates to |
Workflow | Original: TTT: Simple Issue Tracking Workflow [ 560362 ] | New: JSD Suggestion Workflow [ 1280572 ] |
Status | Original: Done [ 10044 ] | New: Closed [ 6 ] |
I may have found the answer to my own question here: https://confluence.atlassian.com/display/Cloud/Opening+up+or+restricting+access+to+your+service+desk