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  1. Jira Service Management Cloud
  2. JSDCLOUD-26

Allow a Global Customer Portal Page with Links to Multiple Helpdesks

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Details

    • Suggestion
    • Resolution: Fixed
    • None

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, there is no way to navigate between customer portal helpdesk pages.
      A global portal page with links to each Help Desk would make going between each possible.

      A suggested url could be similar to the like agent page http://jira-url/servicedesk/agent/all ,
      Possibly http://jira-url/servicedesk/customer/all or just http://jira-url/servicedesk/customer/; the page will show all the enabled help desks

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-326 Create URL for customer portal to show all available service desks

          • Closed
          is related to

          Suggestion - JSDSERVER-26 Allow a Global Customer Portal Page with Links to Multiple Helpdesks

          • Closed
          relates to

          Suggestion - JSDCLOUD-58 As an admin I want users to be able to easily access multiple Customer Portals

          • Closed

          Activity

            People

              Unassigned Unassigned
              4a0a130477df Jabari Deng
              Votes:
              23 Vote for this issue
              Watchers:
              26 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: