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  1. Jira Service Management Data Center
  2. JSDSERVER-26

Allow a Global Customer Portal Page with Links to Multiple Helpdesks

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • 2.0-OD-05, 2.0
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, there is no way to navigate between customer portal helpdesk pages.
      A global portal page with links to each Help Desk would make going between each possible.

      A suggested url could be similar to the like agent page http://jira-url/servicedesk/agent/all ,
      Possibly http://jira-url/servicedesk/customer/all or just http://jira-url/servicedesk/customer/; the page will show all the enabled help desks

            Unassigned Unassigned
            4a0a130477df Jabari Deng
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              Created:
              Updated:
              Resolved: