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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-259

JSD Queues > as a customer, should not be able to see internal queues

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Details

    • Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Want to be able to create queues that the customer cannot see. Will experiment with JQL to see if possible to hide from customers but doubt that will work. For example:

      SLA breached - why would we want our customers to see that?

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              Unassigned Unassigned
              93e8e3508c15 Suzanne Seaton
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