JSD Queues > as a customer, should not be able to see internal queues

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    • Type: Suggestion
    • Resolution: Duplicate
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    • Component/s: None
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Want to be able to create queues that the customer cannot see. Will experiment with JQL to see if possible to hide from customers but doubt that will work. For example:

      SLA breached - why would we want our customers to see that?

            Assignee:
            Unassigned
            Reporter:
            Suzanne Seaton
            Votes:
            1 Vote for this issue
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              Created:
              Updated:
              Resolved: