JSD Queues > as a customer, should not be able to see internal queues

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    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: None
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Want to be able to create queues that the customer cannot see. Will experiment with JQL to see if possible to hide from customers but doubt that will work. For example:

      SLA breached - why would we want our customers to see that?

              Assignee:
              Unassigned
              Reporter:
              Suzanne Seaton
              Votes:
              1 Vote for this issue
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                Created:
                Updated:
                Resolved: