Scenario

1. Disable inline editing in JIRA's System Settings.

2. In the Service Desk menu, click on a service desk, so you get to see the Queues screen.
3. Click on an issue.

Expected behaviour

The issue should not be editable inline because this is disabled in JIRA's system settings.

Actual behaviour

The fields of the issue are editable inline.
E.g. the description field:

E.g. the priority field:

There are several reasons why we want to disable inline editing:

• We want to limit the number of notifications customers receive. In an edit dialog, users are more likely to update all fields at once.
• Some plugins can add custom fields that depend on each other (E.g. Kepler Database Custom Field supports child fields). These work well in an edit dialog, but not so well when editable inline.