Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-2413

revert how adding a comment works

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Answered
    • None
    • Issue View
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It seems that since the weekend, when we now add any comment to an issue, it is defaulting the name of the person adding the comment etc etc into the comment. It also asks us to assign whether to 'Share with customer' or 'comment internally'. How can we revert to how it was before this upgrade, because we have no external customers accessing, and the adding of the names in the comments is just a waste of space/time.

      Attachments

        Issue Links

          relates to

          Suggestion - JSDCLOUD-2413 revert how adding a comment works

          • Closed

          Suggestion - JSDSERVER-2257 Allow admins to manage pre-populated texts on JSD.

          • Closed

          Activity

            People

              Unassigned Unassigned
              d6a4ae78565f Rod Kruse
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync