revert how adding a comment works

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Answered
    • Component/s: Issue View
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It seems that since the weekend, when we now add any comment to an issue, it is defaulting the name of the person adding the comment etc etc into the comment. It also asks us to assign whether to 'Share with customer' or 'comment internally'. How can we revert to how it was before this upgrade, because we have no external customers accessing, and the adding of the names in the comments is just a waste of space/time.

            Assignee:
            Unassigned
            Reporter:
            Rod Kruse
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: