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  1. Jira Service Management Data Center
  2. JSDSERVER-2401

Add ticket reference to custom portal overview

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Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When the customer looks at his request, it would be helpfull if the overview also contains the ticket number, a lot of customers who use the portal tend to know ticket numbers and can quickly open the right one that way.

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        Issue Links

          duplicates

          Suggestion - JSDSERVER-1777 Customer portal/My requests does not show issue number

          • Closed

          DESK-4419 Loading...

          relates to

          Suggestion - JSDCLOUD-2401 Add ticket reference to custom portal overview

          • Closed

          Activity

            People

              Unassigned Unassigned
              3d2b7c6dd49a Björn Brala
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                Updated:
                Resolved:

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