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  1. Jira Service Management Cloud
  2. JSDCLOUD-2401

Add ticket reference to custom portal overview

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When the customer looks at his request, it would be helpfull if the overview also contains the ticket number, a lot of customers who use the portal tend to know ticket numbers and can quickly open the right one that way.

            Unassigned Unassigned
            3d2b7c6dd49a Björn Brala
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