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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
When the customer looks at his request, it would be helpfull if the overview also contains the ticket number, a lot of customers who use the portal tend to know ticket numbers and can quickly open the right one that way.
- duplicates
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JSDCLOUD-1777 Customer portal/My requests does not show issue number
- Closed
- is related to
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JSDSERVER-2401 Add ticket reference to custom portal overview
- Closed