[JSDSERVER-2361] Comment Require Validator from third party plugin (JIRA MISC Workflow Exntension) did not promp customize error message

Type: Bug
Resolution: Duplicate
Priority: Low
Fix Version/s: None
Affects Version/s: 2.5.0, 2.5.3
Component/s: API and Integrations
Labels:
- affects-server
- need-investigation

Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Server bug fix policy

Summary

The problem is Comment Required Validator , supposedly will prompt error when transitioning without commenting. But, it didn't happen. I tested at JIRA v6.4.9 with JIRA Service Desk v2.5.4 , but the behaviour working perfectly.

Environment

JIRA v6.4.11 with JIRA Service Desk 2.30 , 2.50

Steps to Reproduce

Install JIRA MISC Workflow Extension plugins at JIRA 6.4.11 with JIRA Service Desk 2.5.0
Configured Comment Required Validator at Service Desk project workflow for one of the transition.
Test the transition without comment . Customize error doesn't pop up.

Expected Results

Test the transition without comment . Customize error will pop up.

Actual Results

Test the transition without comment . Customize error doesn't pop up and atlassian-jira.log return below error :-

015-09-25 16:10:57,316 http-bio-8101-exec-17 WARN admin 970x4466x1 cki1j6 0:0:0:0:0:0:0:1 /secure/CommentAssignIssue!default.jspa [web.action.issue.CommentAssignIssue] The i18n key in property 'jira.i18n.description' for this transition does not contain a valid i18n key.
2015-09-25 16:10:59,485 http-bio-8101-exec-17 WARN admin 970x4468x1 cki1j6 0:0:0:0:0:0:0:1 /secure/CommentAssignIssue.jspa [web.action.issue.CommentAssignIssue] The i18n key in property 'jira.i18n.description' for this transition does not contain a valid i18n key.
2015-09-25 16:10:59,486 http-bio-8101-exec-17 ERROR admin 970x4468x1 cki1j6 0:0:0:0:0:0:0:1 /secure/CommentAssignIssue.jspa [webwork.util.ValueStack] query="/tabsWithErrors" {[id="null" type="5" values=""]} {[id="tabsWithErrors" type="8" values=""]}
java.lang.reflect.InvocationTargetException
	at sun.reflect.GeneratedMethodAccessor1740.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:497)
	at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
	at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
	at webwork.util.ValueStack.findValue(ValueStack.java:417)
	at webwork.util.ValueStack.findValue(ValueStack.java:216)
	at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
	at webwork.view.taglib.ParamTag.doEndTag(ParamTag.java:59)
	at org.apache.jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fparam_005f3(commentassignissue_jsp.java:1929)
	at org.apache.jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fcomponent_005f0(commentassignissue_jsp.java:1821)
	at org.apache.jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_page_005fapplyDecorator_005f0(commentassignissue_jsp.java:683)
	at org.apache.jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fif_005f1(commentassignissue_jsp.java:590)
	at org.apache.jsp.secure.views.issue.commentassignissue_jsp._jspService(commentassignissue_jsp.java:190)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)  <+2> (ApplicationFilterChain.java:303) (ApplicationFilterChain.java:208)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)  <+11> (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (HeaderSanitisingFilter.java:32) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
	at com.atlassian.jira.onboarding.postsetup.ui.PostSetupAnnouncementsFilter.doFilter(PostSetupAnnouncementsFilter.java:61)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:40)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)  <+8> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (ContextFilter.java:25) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.servicedesk.internal.web.RedirectExternalCustomerToPortalFilter.doFilter(RedirectExternalCustomerToPortalFilter.scala:18)  <+4> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38)
	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:24)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38)
	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:74)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30)  <+15> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SiteMeshFilter.java:66) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (PageBuilderFilter.java:69) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+19> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SecurityFilter.java:85) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (BaseLoginFilter.java:172) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) (OAuthFilter.java:79) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+8> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+14> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ApplicationDispatcher.java:748) (ApplicationDispatcher.java:486) (ApplicationDispatcher.java:411) (ApplicationDispatcher.java:338) (JiraWebworkViewDispatcher.java:125) (JiraWebworkViewDispatcher.java:105) (JiraWebworkViewDispatcher.java:74) (JiraWebworkActionDispatcher.java:204)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)  <+2> (ApplicationFilterChain.java:303) (ApplicationFilterChain.java:208)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)  <+14> (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
	at com.atlassian.jira.onboarding.postsetup.ui.PostSetupAnnouncementsFilter.doFilter(PostSetupAnnouncementsFilter.java:61)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:40)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)  <+8> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (ContextFilter.java:25) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.servicedesk.internal.web.RedirectExternalCustomerToPortalFilter.doFilter(RedirectExternalCustomerToPortalFilter.scala:18)  <+4> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)  <+26> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AccessLogFilter.java:105) (AccessLogFilter.java:89) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SiteMeshFilter.java:181) (SiteMeshFilter.java:85) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (PageBuilderFilter.java:90) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (CommittedResponseHtmlErrorRecoveryFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+22> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SecurityFilter.java:239) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (BaseLoginFilter.java:172) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) (OAuthFilter.java:79) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+13> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ProfilingFilter.java:99) (JIRAProfilingFilter.java:19) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208)
	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)  <+5> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
	at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40)
	at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+45> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:49) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (JiraStartupChecklistFilter.java:79) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:61) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (GzipFilter.java:115) (GzipFilter.java:92) (JiraGzipFilter.java:56) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (StandardWrapperValve.java:220) (StandardContextValve.java:122) (AuthenticatorBase.java:501) (StandardHostValve.java:171) (ErrorReportValve.java:103) (StandardEngineValve.java:116) (AccessLogValve.java:950) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1070) (AbstractProtocol.java:611) (JIoEndpoint.java:316)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.util.NoSuchElementException
	at java.util.TreeMap.key(TreeMap.java:1323)
	at java.util.TreeMap.firstKey(TreeMap.java:290)
	at java.util.TreeSet.first(TreeSet.java:394)
	at com.atlassian.jira.web.action.issue.util.ScreenTabErrorHelper.initialiseTabsWithErrors(ScreenTabErrorHelper.java:68)
	at com.atlassian.jira.web.action.issue.CommentAssignIssue.initTabsWithErrors(CommentAssignIssue.java:145)
	... 321 more

duplicates

JSDSERVER-1485 id attribute missing on comment field -> 3rd party validator not working properly

Closed

is related to

JSDSERVER-6029 Custom error message from validator does not display for JSD workflows or projects when using third party apps

Closed

Owen made changes - 27/Mar/2019 5:47 AM

Workflow	Original: JSD Bug Workflow v5 - TEMP [ 2304036 ]	New: JAC Bug Workflow v3 [ 3126228 ]
Status	Original: Done [ 10044 ]	New: Closed [ 6 ]

Owen made changes - 24/Oct/2018 5:21 AM

Symptom Severity

Original: Minor [ 14432 ]

New: Severity 3 - Minor [ 15832 ]

Anne Calantog made changes - 18/Sep/2018 5:15 AM

Link

New: This issue is related to ~~JSDSERVER-6029~~ [ ~~JSDSERVER-6029~~ ]

Jeff Curry made changes - 26/Jul/2017 9:36 PM

Regular Expression	Original: webwork\.util\.InjectionUtils\$DefaultInjectionImpl\.invoke$InjectionUtils\.java:\d+$
Symptom Severity		New: Minor [ 14432 ]

Katherine Yabut made changes - 06/Jun/2017 3:16 AM

Workflow

Original: JSD Bug Workflow v5 [ 2057994 ]

New: JSD Bug Workflow v5 - TEMP [ 2304036 ]

Katherine Yabut made changes - 31/May/2017 12:38 AM

Workflow

Original: JSD Bug Workflow v5 - TEMP [ 2055491 ]

New: JSD Bug Workflow v5 [ 2057994 ]

Katherine Yabut made changes - 31/May/2017 12:35 AM

Workflow

Original: JSD Bug Workflow v5 [ 1955230 ]

New: JSD Bug Workflow v5 - TEMP [ 2055491 ]

Katherine Yabut made changes - 03/Apr/2017 5:18 AM

Workflow

Original: JSD Bug Workflow v4 [ 1614850 ]

New: JSD Bug Workflow v5 [ 1955230 ]

Confluence Escalation Bot (Inactive) made changes - 20/Feb/2017 3:02 AM

Labels

Original: need-investigation

New: affects-server need-investigation

Katherine Yabut made changes - 19/Oct/2016 6:49 AM

Workflow

Original: JSD Bug Workflow v2 [ 1602182 ]

New: JSD Bug Workflow v4 [ 1614850 ]

Assignee:: Unassigned

Reporter:: Atiqah Roslan

Affected customers:: 1 This affects my team

Watchers:: 10 Start watching this issue

Created:: 25/Sep/2015 8:52 AM

Updated:: 27/Mar/2019 5:47 AM

Resolved:: 30/Sep/2015 6:36 AM

Jira Service Management Data Center

Details

Description

Summary

Environment

Steps to Reproduce

Expected Results

Actual Results

Attachments

Issue Links

Forms

Activity

People

Dates

Backbone Issue Sync