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  1. Jira Service Management Data Center
  2. JSDSERVER-2297

Ability to have condition to start, pause and stop SLA based on custom field value

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • SLA
    • 18
    • 19
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      Problem Definition

      Currently, there are a fix set of condition to start, pause and stop SLA.

      Suggested Solution

      Condition to start, pause and stop SLA will accept custom field values as well.

          Form Name

            [JSDSERVER-2297] Ability to have condition to start, pause and stop SLA based on custom field value

            SET Analytics Bot made changes -
            UIS Original: 27 New: 18
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            Support reference count Original: 6 New: 19
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            UIS Original: 17 New: 8
            Marc Dacanay made changes -
            Labels Original: affects-server New: affects-server ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976581 ]

              Unassigned Unassigned
              mmuthusamy Moga
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                Created:
                Updated: