Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-2297

Ability to have condition to start, pause and stop SLA based on custom field value

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • SLA
    • 18
    • 19
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently, there are a fix set of condition to start, pause and stop SLA.

      Suggested Solution

      Condition to start, pause and stop SLA will accept custom field values as well.

            [JSDSERVER-2297] Ability to have condition to start, pause and stop SLA based on custom field value

            SET Analytics Bot made changes -
            UIS Original: 9 New: 18
            SET Analytics Bot made changes -
            UIS Original: 18 New: 9
            SET Analytics Bot made changes -
            UIS Original: 27 New: 18
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 19
            SET Analytics Bot made changes -
            UIS Original: 17 New: 27
            SET Analytics Bot made changes -
            UIS Original: 18 New: 17
            SET Analytics Bot made changes -
            UIS Original: 17 New: 18
            SET Analytics Bot made changes -
            UIS Original: 9 New: 17
            SET Analytics Bot made changes -
            UIS Original: 8 New: 9
            SET Analytics Bot made changes -
            UIS Original: 17 New: 8

              Unassigned Unassigned
              mmuthusamy Moga
              Votes:
              120 Vote for this issue
              Watchers:
              53 Start watching this issue

                Created:
                Updated: