Improve Usability in Customer Portal My Request page

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: None
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      At the moment, when a user is in the My Requests page, there are 2 ways to go back to the Help Centre so that the users can create a new request. However, the links are not user friendly and pretty small. Although functional, it does not provide the best user experience

      Suggestion

      Include a big Create new request button in this page so that users can easily create new request by clicking the link. Clicking on the link should either bring the user to a specific project if the user only has access to 1 project, or to the Help Centre if they have access to multiple projects

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            Assignee:
            Unassigned
            Reporter:
            Yit Wei
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            0 Vote for this issue
            Watchers:
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              Created:
              Updated:
              Resolved: