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  1. Jira Service Management Data Center
  2. JSDSERVER-2290

Customer would like to get rid off the superfluous text in comment box

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Details

    • Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The recent change to Service Desk brought superfluous greeting and salutation text into the comment box of an issue. It would be great if customer has the ability to disable it.
      Attached is a screen-shot of the behavior.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-2257 Allow admins to manage pre-populated texts on JSD.

          • Closed
          relates to

          Suggestion - JSDCLOUD-2290 Customer would like to get rid off the superfluous text in comment box

          • Closed

          Activity

            People

              Unassigned Unassigned
              adiallo Abdoulaye Kindy Diallo (Inactive)
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                Updated:
                Resolved:

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