Customer would like to get rid off the superfluous text in comment box

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: None
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The recent change to Service Desk brought superfluous greeting and salutation text into the comment box of an issue. It would be great if customer has the ability to disable it.
      Attached is a screen-shot of the behavior.

        1. Superfluous.png
          Superfluous.png
          50 kB
        2. How to Back Up a Transaction Log (SQL Server Management Studio).url
          0.2 kB

            Assignee:
            Unassigned
            Reporter:
            Abdoulaye Kindy Diallo (Inactive)
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              Created:
              Updated:
              Resolved: