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  1. Jira Service Management Data Center
  2. JSDSERVER-2290

Customer would like to get rid off the superfluous text in comment box

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The recent change to Service Desk brought superfluous greeting and salutation text into the comment box of an issue. It would be great if customer has the ability to disable it.
      Attached is a screen-shot of the behavior.

        1. How to Back Up a Transaction Log (SQL Server Management Studio).url
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        2. Superfluous.png
          Superfluous.png
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            [JSDSERVER-2290] Customer would like to get rid off the superfluous text in comment box

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3013219 ] New: JAC Suggestion Workflow 3 [ 3649983 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664282 ] New: JAC Suggestion Workflow [ 3013219 ]
            Rene C. [Atlassian Support] made changes -
            Security Original: Reporter and Atlassian Staff [ 10751 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324314 ] New: Confluence Workflow - Public Facing v4 [ 2664282 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053193 ] New: JSD Suggestion Workflow - TEMP [ 2324314 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048239 ] New: JSD Suggestion Workflow [ 2053193 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280280 ] New: JSD Suggestion Workflow - TEMP [ 2048239 ]
            jonah (Inactive) made changes -
            Description Original: The recent change to Service Desk brought superfluous greeting and salutation text into the comment box of an issue. It would be great if customer has the ability to disable it.
            Attached is a screen-shot of the behavior.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2290].
              {panel}

            The recent change to Service Desk brought superfluous greeting and salutation text into the comment box of an issue. It would be great if customer has the ability to disable it.
            Attached is a screen-shot of the behavior.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-2290 [ JSDCLOUD-2290 ]
            Spam Detector Bot made changes -
            Security New: Reporter and Atlassian Staff [ 10751 ]

              Unassigned Unassigned
              adiallo Abdoulaye Kindy Diallo (Inactive)
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                Created:
                Updated:
                Resolved: