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  1. Jira Service Management Cloud
  2. JSDCLOUD-2290

Customer would like to get rid off the superfluous text in comment box

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      The recent change to Service Desk brought superfluous greeting and salutation text into the comment box of an issue. It would be great if customer has the ability to disable it.
      Attached is a screen-shot of the behavior.

        1. How to Back Up a Transaction Log (SQL Server Management Studio).url
          0.2 kB
        2. Superfluous.png
          Superfluous.png
          50 kB

            Unassigned Unassigned
            adiallo Abdoulaye Kindy Diallo (Inactive)
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              Created:
              Updated:
              Resolved: