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  1. Jira Service Management Data Center
  2. JSDSERVER-2285

Show Ticket Numbers on Customer Portal

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As an administrator, I would like to have the ability in Service Desk and Service Desk Cloud to allow customers in the Customer Portal to be able to see their ticket numbers. That way, if a customer has a lot of requests and needs to reference a ticket number for any reason, it is visible to them.

          Form Name

            [JSDSERVER-2285] Show Ticket Numbers on Customer Portal

            Matthew McMahon (Inactive) added a comment -

            Hi

            I would recommend voting for, and also watching JSD-393 for any updates, in regards to this suggestion.

            Regards
            Matt
            JIRA Service Desk developer

            Matthew McMahon (Inactive) added a comment - Hi I would recommend voting for, and also watching JSD-393 for any updates, in regards to this suggestion. Regards Matt JIRA Service Desk developer

              Unassigned Unassigned
              efranklin Eric Franklin (Inactive)
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                Created:
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