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  1. Jira Service Management Data Center
  2. JSDSERVER-2285

Show Ticket Numbers on Customer Portal

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Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As an administrator, I would like to have the ability in Service Desk and Service Desk Cloud to allow customers in the Customer Portal to be able to see their ticket numbers. That way, if a customer has a lot of requests and needs to reference a ticket number for any reason, it is visible to them.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-393 Allow customer portal users to see Issue Key in "My Requests"

          • Closed
          relates to

          Suggestion - JSDCLOUD-2285 Show Ticket Numbers on Customer Portal

          • Closed

          Activity

            People

              Unassigned Unassigned
              efranklin Eric Franklin (Inactive)
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                Updated:
                Resolved:

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