• Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a Service Desk Administrator, I would like to add a form as an attachment, where I would need my customer to fill in, and attach it back into the ticket.

      Having a read-only Custom Field URL field or this functionality itself into the Request Form will help me to achieve this use case.

            [JSDSERVER-2240] Downloadable Attachment on the Request Form

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Link New: This issue relates to JSDSERVER-7097 [ JSDSERVER-7097 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011021 ] New: JAC Suggestion Workflow 3 [ 3646289 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665221 ] New: JAC Suggestion Workflow [ 3011021 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324287 ] New: Confluence Workflow - Public Facing v4 [ 2665221 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053130 ] New: JSD Suggestion Workflow - TEMP [ 2324287 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048163 ] New: JSD Suggestion Workflow [ 2053130 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280165 ] New: JSD Suggestion Workflow - TEMP [ 2048163 ]

              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
              Votes:
              1 Vote for this issue
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              6 Start watching this issue

                Created:
                Updated:
                Resolved: