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Suggestion
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Resolution: Fixed
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Hi,
My problem is that the admin has to invite customers, agents cannot. We do not have public sign-up enabled because we use SD with partners only and need to control who signs up as a customer.
So either:
- allow agents to create customers
or - have an approval process on public sign-up
Either one of these would make sign-up more efficient.
- is related to
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JSDSERVER-4088 Prevent Service Desk Agents from Creating New Customers via CC on Email
- Closed
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JSDS-330 Loading...
- relates to
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JSDCLOUD-2215 Creating Customers
- Closed
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TESLA-513 Loading...