Creating Customers

XMLWordPrintable

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi,
      My problem is that the admin has to invite customers, agents cannot. We do not have public sign-up enabled because we use SD with partners only and need to control who signs up as a customer.

      So either:

      • allow agents to create customers
        or
      • have an approval process on public sign-up

      Either one of these would make sign-up more efficient.

            Assignee:
            Unassigned
            Reporter:
            Mark Malyon
            Votes:
            4 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated:
              Resolved: