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Suggestion
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Resolution: Low Engagement
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Customer type users in JIRA Service Desk have a different profile and profile settings than the other users within JIRA.
The "My Changes" section for customer users is not available and as such, can not be changed by them in case they do or do not want to receive notifications triggered by them self.
Can this functionality get added to enable users to reduce the amount of notifications they receive.
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JSDSERVER-977 Notification to customer when "My Changes" is set to "Do not notify me"
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- Closed
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JSDCLOUD-2096 Provide customer type users to change their "My Changes" setting under their profile
- Closed
- mentioned in
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Hi,
Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.
This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).
We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.
To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.
Regards,
Jira Service Management, Server & Data Center