Notification to customer when "My Changes" is set to "Do not notify me"

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      Steps to reproduce :

      1. Create case in service desk portal -> email to reporter (customer) (OK)
      2. Agent in service desk respond to the customer -> email to reporter (customer) (OK)
      3. Customer comments on the case and status changes to "waiting for support" -> email to reporter (customer) (NOT OK)

            Assignee:
            Unassigned
            Reporter:
            Ruchi Tandon (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: