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Bug
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Resolution: Fixed
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Low
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2.5.0, 3.4.2, 3.5.0
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1
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Severity 3 - Minor
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1
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We have recently updated to JIRA 6.4 and JIRA Service Desk 2.5
JIRA Service Desk introduces Request participants field JSD-269 which is displayed correctly in issue view screen, however when the issue is exported as printable or word, request participants always is empty
Steps to reproduce
Create an Issue
Hover Request Participants and add one or more users and click the tick button
Click export
Choose either printable or word
Expected
All values including Request participants will be included in exported document
Actual
Request participants contains no value
- derived from
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JSDSERVER-269 Allow customers to add other customers as request participants in the Customer Portal
- Closed
- mentioned in
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Page Failed to load
[JSDSERVER-2094] Export to Word or Printable won't print Request participants values
Resolution | New: Fixed [ 1 ] | |
Status | Original: Waiting for Release [ 12075 ] | New: Closed [ 6 ] |
Assignee | New: Thomas Bowes [ d905be0698b9 ] |
Fix Version/s | New: 5.9.0 [ 104928 ] |
Status | Original: In Progress [ 3 ] | New: Waiting for Release [ 12075 ] |
Status | Original: Gathering Impact [ 12072 ] | New: In Progress [ 3 ] |
Remote Link | New: This issue links to "Page (Confluence)" [ 756539 ] |
UIS | Original: 2 | New: 1 |
UIS | Original: 7 | New: 2 |
Hi, Any update on this issue? I also experiencing this bug.