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  1. Jira Service Management Data Center
  2. JSDSERVER-2094

Export to Word or Printable won't print Request participants values

XMLWordPrintable

      We have recently updated to JIRA 6.4 and JIRA Service Desk 2.5

      JIRA Service Desk introduces Request participants field JSD-269 which is displayed correctly in issue view screen, however when the issue is exported as printable or word, request participants always is empty

      Steps to reproduce

      Create an Issue
      Hover Request Participants and add one or more users and click the tick button
      Click export
      Choose either printable or word

      Expected

      All values including Request participants will be included in exported document

      Actual
      Request participants contains no value

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        2. printable-export.png
          printable-export.png
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        3. word-export.png
          word-export.png
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              d905be0698b9 Thomas Bowes (Inactive)
              3c2e5e135da0 Javier Molina
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                Created:
                Updated:
                Resolved: