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  1. Jira Service Management Data Center
  2. JSDSERVER-2067

As a JSD customer, I would like to add participants to just watch issues (Without the ability to create new issues)

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a JIRA Service Desk customer, it would be nice if you could have an option on the "Add People/Participants" button where you can choose if the new participant will only have the permissions to just watch issues (read-only access) without the service desk customer standard permissions (e.g Those new participants can not create new issues on the customer portal).

            [JSDSERVER-2067] As a JSD customer, I would like to add participants to just watch issues (Without the ability to create new issues)

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012141 ] New: JAC Suggestion Workflow 3 [ 3650472 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664779 ] New: JAC Suggestion Workflow [ 3012141 ]
            SET Analytics Bot made changes -
            Support reference count New: 2
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323753 ] New: Confluence Workflow - Public Facing v4 [ 2664779 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            UIS New: 1
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052433 ] New: JSD Suggestion Workflow - TEMP [ 2323753 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048842 ] New: JSD Suggestion Workflow [ 2052433 ]

              Unassigned Unassigned
              pahennig Paulo Hennig (Inactive)
              Votes:
              7 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: