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  1. Jira Service Management Data Center
  2. JSDSERVER-2067

As a JSD customer, I would like to add participants to just watch issues (Without the ability to create new issues)

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a JIRA Service Desk customer, it would be nice if you could have an option on the "Add People/Participants" button where you can choose if the new participant will only have the permissions to just watch issues (read-only access) without the service desk customer standard permissions (e.g Those new participants can not create new issues on the customer portal).

              Unassigned Unassigned
              pahennig Paulo Hennig (Inactive)
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