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  1. Jira Service Management Cloud
  2. JSDCLOUD-2067

As a JSD customer, I would like to add participants to just watch issues (Without the ability to create new issues)

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a JIRA Service Desk customer, it would be nice if you could have an option on the "Add People/Participants" button where you can choose if the new participant will only have the permissions to just watch issues (read-only access) without the service desk customer standard permissions (e.g Those new participants can not create new issues on the customer portal).

            Unassigned Unassigned
            pahennig Paulo Hennig (Inactive)
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