[JSDSERVER-1965] Show request details before activity in a request - Create and track feature requests for Atlassian products.

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Type: Suggestion
Resolution: Low Engagement
Fix Version/s: None
Component/s: Customer Portal
Labels:
- affects-server

Support reference count:
3
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Currently in Service Desk, the portal shows the comments first and at the bottom the original request details.

As a Service Desk user I would like to have the request details first instead of the comments, like in the JIRA Issue view screen.

relates to

JSDCLOUD-1965 Show request details before activity in a request

Closed

JSDSERVER-507 Comments order

Gathering Interest

Form Name

Assignee:: Unassigned

Reporter:: Pedro Souza

Votes:: 6 Vote for this issue

Watchers:: 5 Start watching this issue

Created:: 09/Jun/2015 8:58 PM

Updated:: 17/May/2021 10:43 PM

Resolved:: 17/May/2021 10:43 PM