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  1. Jira Service Management Data Center
  2. JSDSERVER-1965

Show request details before activity in a request

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently in Service Desk, the portal shows the comments first and at the bottom the original request details.

      As a Service Desk user I would like to have the request details first instead of the comments, like in the JIRA Issue view screen.

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          relates to

          Suggestion - JSDCLOUD-1965 Show request details before activity in a request

          • Closed

          Suggestion - JSDSERVER-507 Comments order

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              Unassigned Unassigned
              psouza Pedro Souza
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              Dates

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                Updated:
                Resolved:

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