Details
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Suggestion
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Resolution: Unresolved
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None
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636
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30
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Description
NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.
During the listing of the request types, you might want to have a task called "Terminate Employee", but you don't want people who don't have that ability to be able to submit that type of ticket. With a little security on Request Types, this could be solved.
Previous ticket title: User(s)/Group(s)/Roles security on creating certain "Request Types"
Attachments
Issue Links
- is duplicated by
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JSDSERVER-965 As an admin I want to be able restrict users to certain request types or request type groups in the Customer Portal
- Closed
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JSDSERVER-1050 Restrict access to Request Types within one Portal
- Closed
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JSDSERVER-1634 One Customer Portal with Permission Scheme for Request Type Access (Forms) level
- Closed
- relates to
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JSDCLOUD-195 Ability to restrict ticket creation for certain "Request Types"
- In Progress
- mentioned in
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