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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-1050

Restrict access to Request Types within one Portal

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      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Allow admins to restrict Request Types that can be seen in a Portal. A use case would be if you have a single help desk that uses one Project but that might handle requests from different departments within an organization. Not all departments need to request the same assistance so they don't all need to see the same requests.

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          duplicates

          Suggestion - JSDSERVER-195 User(s)/Group(s)/Roles security on creating certain "Request Types"

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1050 Restrict access to Request Types within one Portal

          • Closed
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              Assignee:
              Unassigned Unassigned
              Reporter:
              9df671ef81d3 Jon Moser
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